Customer Success Recruiting
Partnering with the hottest startups in the bay and beyond
“When you want a partner in recruiting, work with her. You'll be lucky you did.”
Elliott Kohtz, VP of CS at Mixmax
Meet Sara
Sara Roberts specializes in scaling customer success teams at early-stage tech startups.
Trusted by top VCs including Sequoia, Kleiner Perkins, and Andreessen Horowitz, Sara is known for her direct, decisive, and results-oriented approach.
She personally runs all searches, including sourcing, screening, and managing all candidates, ensuring she maintains a pulse on the market and allowing her to guarantee high-quality placements.
“Sara is an outstanding partner. I say that because she is much more than a recruiter… she's a total pro.”
Schuyler Brown, CCO at strongDM
Why work with us
Unparalleled Expertise
Our focus has been exclusively on Customer Success since 2019, allowing us to provide strategic insights and industry-leading guidance you won’t find anywhere else.
Extensive Network
We have access to top talent in the customer success and AI domains, ensuring that we can match the right individuals with the right companies.
Proven Track Record
Our track record speaks for itself. We have successfully placed high-performing individuals at some of the most promising VC-backed startups, helping them achieve customer success excellence and drive sustainable growth.
A True Partnership
We become an extension of your team, managing the candidate relationship, fostering positive experiences, and increasing offer acceptance rates. We also help calibrate candidate profiles, advise on team structure, streamline the hiring process.
Future-Focused
We understand the evolving nature of AI and its impact on customer success. Our forward-thinking approach allows us to anticipate future talent requirements and advise our clients on building agile, AI-enabled teams.
“She actually cares about helping us build a great team over her personal interest, which is something I admire.”
Romain Lapeyre, CEO of Gorgias
Hire the right person. The first time.
Let us handle the complexities of finding, attracting, and securing top talent, so you can focus on what you do best.
